Terms Of Use

You agree, undertake and confirm that Your use of the Platform shall be strictly governed by the following binding principles:

• You shall not host, display, upload, modify, publish, transmit, update or share any information which:

  • belongs to another person and to which You do not have any right to

  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever

  • is misleading in any way

  • involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”

  • promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous

  • infringes upon or violates any third party’s rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity

  • contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page)

  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses

  • contains video, photographs, or images of another person (with a minor or an adult).

  • tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users

  • interferes with another USER’s use and enjoyment of the Platform or any other individual’s User and enjoyment of similar services

  • infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products

  • violates any law for the time being in force

  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to thecommission of any cognizable offence or prevents investigation of any offence or is insulting any other nation

  • shall not be false, inaccurate or misleading

  • shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider (“ISPs”) or other suppliers

• A User may be considered fraudulent or loss to business due to fraudulent activity if any of the following scenarios are met:

  • Users doesn’t reply to the payment verification mail sent by Banaras Kraft.

  • Users fails to produce adequate documents during the payment details verification.

  • Misuse of another Users’s phone/email.

  • Users uses invalid address, email and phone no.

  • Overuse of a voucher code.

  • Use of a special voucher not tagged to the email ID used.

  • Users returns the wrong product.

  • Users refuses to pay for an order.

  • Users involved in the snatch and run of any order.

  • Miscellaneous activities conducted with the sole intention to cause loss to business/revenue to Banaras Kraft.

  • User with excessive returns.

  • Repeated request for monetary compensation for fake/used order.

• Banaras Kraft may cancel any order that classify as ‘Bulk Orders’/’Fraud orders’ under certain criteria at any stage of the product delivery. An order can be classified as ‘Bulk Order’/’Fraud Order’ if it meets with the below mentioned criteria, and any additional criteria as defined by Banaras Kraft:

  • Products ordered are not for self-consumption but for commercial resale.

  • Multiple orders placed for same product at the same address, depending on the product category.

  • Bulk quantity of the same product ordered.

  • Invalid address given in order details.

  • Any malpractice used to place the order.

  • Any promotional voucher used for placing the ‘Bulk Order’ may not be refunded.

  • Any order paced using a technological glitch/loophole.